In the post-pandemic retail landscape, order fulfilment has undergone transformative changes. With more and more people turning to e-commerce and online shopping, the demand for efficient order processing and delivery is increasing. Many companies are expanding their fulfilment centre networks and implementing new technologies like robotics and automation to meet this demand.
Additionally, there is a focus on flexibility—using on-demand workforce platforms or include the space between crowd and sourced delivery to provide fulfilment during peak periods. Sustainability is also becoming an important factor, as companies aim to reduce their environmental impact through solutions like better route optimisation and more efficient packaging. The rise of local fulfilmentcentres is helping companies minimise shipping distances, reducing their carbon footprint.
Driven by these trends, the order fulfilment market is projected to reach $312.66 billion by 2030, growing at a CAGR of 13.9 percent globally.
This edition of Retail Tech Insights Europe offers insights into how companies are aligning with different innovations for faster, worry-free delivery.
The issue features a thought leadership article from Lucy King, Performance Marketing Director at Global – Bacardi Ltd. King illuminates the opportunities and challenges ahead in retail technology, emphasising the need to balance data utilisation with privacy concerns and prevent advertising from becoming overwhelming on retail sites. Additionally, Michal Zych, Chief Product, Technology, and Transformation Officer, and Board Member at Castorama Poland (Kingfisher Group), contributes an article covering a broad spectrum of topics related to leading technology transformation and change management, drawing on his career experiences.
In this edition of Retail Tech Insights Europe, we also bring to you the stories of top order fulfillment companies that are instrumental in enabling organisations to optimise their supply chains and enhance customer satisfaction. Among these is BORIS Consulting, a retail consulting firm renowned for its expertise in delivering omnichannel solutions. Its solutions assist businesses in providing seamless customer experiences across both physical and digital platforms. Additionally, we spotlight Hero Fulfillment, a company specialising in order fulfillment and logistics services. Hero Fulfillment manages warehousing, shipping, and overall supply chain operations for e-commerce sellers, allowing them to concentrate on sales and growth.
In this edition featuring the include both the rankings Top 10 Order Fulfillment Solutions Providers in Europe 2023 and Top 10 Order Fulfillment Services Companies in Europe 2023, we hope you find the right partner to meet your organisation’s needs.














